State care workers still struggling to get paychecks

(WTAE-TV) Last year, the state pulled the contract of Christian Financial Management after hundreds of care workers in western Pennsylvania failed to get their paychecks on time.

Care workers who have not received their paychecks from a private company that handles payroll for the state have filed a class-action lawsuit.

After Channel 4 Action News’ Paul Van Osdol first reported on payroll problems at Christian Financial Management, company and state officials promised to resolve the problem within two weeks.

A Boston-based company was hired to process care worker paychecks throughout the state, but employees say they’re once again failing to get their paychecks, as well as answers.

Nurse aide JoAnn Robb has spent three years helping Audrey Young at her Butler home, and her $10 hourly wage is covered by a state program.

Robb told Channel 4 Action News’ Paul Van Osdol she never had a problem getting paid until PCG Public Partnerships took over the contract.

Even though she’s turned in her time sheets, Robb said she hasn’t been paid since November.

“It’s been very difficult. I’m a single mother of two. I have a son in college, and I’m trying to pay for him,” said Robb.

When Robb called to complain, she said she was told, “We regret the delay in answering your question. Thank you.”

Last Wednesday, she spent six hours on the phone without getting answers.

“It’s really frustrating. It makes me sick,” said Robb.

The state Department of Public Welfare said the company has a computer problem and is trying to fix it.

Care workers who have not received their paychecks from a private company that handles payroll for the state have filed a class-action lawsuit.

If given the chance, Robb said she would tell the governor “To pay us. We’re suffering.”

A spokesperson for PCG Public Partnerships says that 80% of the paychecks have been processed. They are working to fix the problem as quickly as possible.

The company’s website says it handles payroll for care workers in 21 states.

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